About Me


Musera Geoffrey at workstation

Musera Geoffrey at workstation

Hello and welcome to Hospitality Brand Standards blog! Here I share the brand standards that I have created and developed from hospitality standard operating procedures. This is basically my tune to enjoy professionalism in all areas of my career.

I am a hospitality expert with more than 15 years management experience in the industry. I have a Bachelor of Science degree in Hospitality Management and a Diploma in Food and Beverage Management. I am an Associate member of (TPA)  – Tourism Professional Association

My emphasis cuts across the need to upgrade and maintain high standards of operations among all players, entrepreneurs, and stakeholders in the hospitality industry. I continue to discover new techniques, procedures, and approaches which I use as inspiration for the hospitality brand standards that I create and post here. My aim is to work as a hospitality brand standards writer/consultant eventually but in the meantime, I am happy to continue sharing these standards with anyone who will let me.

Despite being educated, hospitality professionals must put more emphasis on the best practices on customer service delivery. The core value of any business is to attract new customers while retaining the existing ones. The objective of effective customer service delivery can only be achieved through systematic implementation of Hospitality Brand Standards. On this site, I share my visions on the Hospitality Brand Standards with interested parties globally.

Thank you so much for reading my blog and I hope that you enjoy it.  You can explore more information in subsequent publications on the blog posts page. Remember to click the subscribe button on the sidebar if you would like to get email alerts when I post a new publication.

For more information, you can reach me through;

E-mail: chavangigeoffrey@gmail.com

Follow me on:

LinkedIn:                              https://www.linkedin.com/in/chavangigeoffrey

Facebook:                             https://web.facebook.com/muserageoffrey

Pinterest:                              https://www.pinterest.com/chavangigeofrey

Twitter:                                 https://twitter.com/GChavangi


Thank you for your patronage.


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